Acceptance Policy: When a client schedules a session with Full Frame Home Tours that is an automatic acceptance of our Terms and Conditions. It is the clients responsibility to read through these terms in their entirety.
Payment Policy: When a Photographer from Full Frame Home Tours arrives and photographs any project for a client that is an automatic acceptance of our Terms and Conditions. Invoices are due on receipt and will incur a fine after three business days without payment. The fine will be 5% of the total accrued invoice amount and will be added to the invoice every day it goes unpaid.
Travel Policy: The areas currently serviced include: Davis County, Salt Lake County and Utah County. We provide service to the surrounding counties but they may be subject to additional travel fee’s. Please contact us for more information.
Photo Delivery: Photos will be delivered within 1 to 2 business days of the completed shoot. If your images are taken on a Friday, you can expect to receive them by Monday morning. We do accommodate rush orders and weekend shoots. Please contact us for availability.
Photo Preview: Once a gallery has been delivered for preview to a client, the client has five business days to review and select the amount of photos they would like to purchase. If the customer has not notified Full Frame Home Tours of the total amount of photos they would like to purchase, within those five business days, they will be invoiced for the full gallery.
Home Preparation Policy: When we schedule a shoot with you, we base the amount of time it will take off of the client provided square footage. If we are scheduled to shoot a home for an hour, based on size, we will shoot for that allotted time. We will shoot the home as is unless instructed otherwise but cannot wait for a portion of the property to be cleaned or reorganized.
Scheduling Policy: When scheduling a shoot with Full Frame Home Tours, we will not put your property in the schedule until a property address is received. Tentative scheduling can be made without an address but will not guarantee your spot.
Cancellation Policy: Any cancellations are allowed up to one hour before the shoot time.
Advertisement Policy: We reserve the right to leave advertisements and contact information at any contracted job. Additionally, we reserve the right to use any media obtained at a property by Full Frame Home Tours in any of our electronic or print advertisements for promotional purposes.
Copyright Notice: The photographer who has taken the image is the sole copyright holder of the image. The copyright of an image is not transferred to any other party unless a specified written agreement is made. Licensing may be obtained for various applications of images, please contact us for more details. The media produced by Full Frame Home Tours on behalf of our clients is not work for hire.
Photo Rights and Usage for Real Estate Photography: The original agent who paid for the services has permission to use any media obtained on any electronic or printed form of advertisement for the promotion and sale of that property while they themselves maintain the listing. In addition, media may be used for personal marketing purposes with the stipulation that production credit is given to Full Frame Home Tours. Media cannot be sold to another agent to use on an expired or withdrawn listing without written consent and a licensing fee. Failure to pay for the images will result in a copyright infringement/violation. You will be asked to remove the images from any electronic or printed form of advertisement. Failure to stop using them will result in legal action.
Once the home is closed, funded, and recorded the agent and their entities may give the photos to the home owner at their discretion.
Photo Rights and Usage for Builders, Stagers, Designers, Home Owners, and others: Builders, stagers, designers and others who wish to use images taken by our photographer for marketing or commercial use should contact us for specific licensing information. In addition to fees paid to Full Frame Home Tours, a property photography release will need to be obtained from the homeowner.
Litigation: Full Frame Home Tours, LLC reserves the right to litigation in the event of non-payment of completed work. We agree that any litigation between us shall be construed according to the laws of the State of Utah, and jurisdiction and venue of any legal action between Full Frame Home Tours and the client shall be in the state of Utah. In the event of litigation concerning these terms, the client shall be responsible for the resulting attorney’s fees, court costs, expenses, and any other costs or expenses incurred.